REFUND POLICY
Last Updated: 13 August 2025
FAMOCITY ACADEMY is committed to providing high-quality online education at an affordable fee structure. By enrolling in our courses, students and parents agree to the terms outlined in this Refund Policy.
1. NO REFUND POLICY
All course purchases made on FAMOCITY ACADEMY are final. Once a student has successfully enrolled and payment has been processed, no refunds, cancellations, or transfers will be entertained under any circumstances.
2. COURSE ACCESS
Upon successful payment, students are granted access to live classes, study materials, and other academic resources. This access confirms the consumption of digital services, making the purchase non-refundable.
3. TECHNICAL SUPPORT
In case of any technical issues such as login problems, access errors, or platform-related difficulties, our support team will provide prompt assistance to ensure uninterrupted learning.
However, technical issues will not be considered a valid reason for a refund.
4. EXCEPTIONAL CASES
Refund requests will not be approved for reasons including, but not limited to:
- Change of mind after purchase
- Lack of usage of the course
- Scheduling conflicts
- Personal reasons
5. POLICY ACCEPTANCE
By enrolling in any course offered by FAMOCITY ACADEMY, the user acknowledges that they have read, understood, and agreed to this Refund Policy.
6. CONTACT US
For any queries related to technical support or course access, you may contact our support team through the official website or registered contact details.
FAMOCITY ACADEMY reserves the right to update or modify this Refund Policy at any time without prior notice.
